Customer Ratings & Reviews for The Insurance Specialists
I very rarely write reviews but I feel strongly about this one. Justin Oliver and his staff at Insurance Specialists Inc. impressed me today. I have been a customer with them for many years. I had a rather complicated issue with the billing process of one of the insurance companies that they sell for. When I called Insurance Specialists Inc. I was not happy to say the least. The staff transferred me to Justin. Justin listened then told me he would do his best to help. He then spent a great deal of his time making all of the necessary contacts and took care of the issue. It sounds pretty straight forward. That is how a customer should be treated. Right? However, in this day and age, it is not always the case as I am sure you will agree. It is a pretty easy thing for a company to take care of you when things are going well. It is when things go wrong that you can measure the worth of a company and the staff there. The staff was courteous and helpful. Justin fixed the problem. I am a happy customer. That is how a customer should be treated.
Best place there is and cheap.
Justin has been amazing with taking his time out of his day to figure everything out for me! he has definitely gone above and beyond to make sure we got everything figured out! I'm glad I found them for insurance!!
They have the best insurance and the people are nice to work with.
Best place in town to get great rates on insurance.
Very good at getting back to me right away when I have questions. Also very helpful when I need to push back a payment- they take care of it for me so I don't have to worry about it!
The staff was very helpful going above and beyond to help me get the insurance I needed. Honestly the most fun I’ve had doing something I didn’t want to do. Would highly recommend to anyone!
Quick friendly and fast service and great lowcost SR-22 insurance.
Isabel did an amazing job at explaining what coverage I was getting, Cindy also helped me when I had to update my insurance. Amazing workers! Defiantly recommend them
They are very helpful and Cindy is the employee that helped me she was able to explain our policies and really help us choose what was best. Customer service is great!
Cindy has helped me and my mom numerous times! So friendly and outgoing , Isabel always greets us with a warm smile and always makes sure we understand what we’re getting. I recommend getting your insurance here!
Such good rates and wonderful service. Cindy was so kind and caring. she helped me out so much and answered all my questions. has excellent customer service skills and she was so helpful!
Always friendly and helpful.
Cindy was really professional. She helped through the whole process and answered all of my questions. Awesome customer service.
They were very helpful. And it didn't take very long to have what I needed done taking care of.
I was attended by one of the employees who’s name was Cindy, I was given very good and very friendly service from a professional person who looked for the best rates and was very kind and helpful, as well as informative, I would definitely recommend checking out The Insurance Specialists.
Justin is da bomb!
Best cheap insurance in town
Will really help you get the best quotes on Insurance.
These reps are truly the best in the business, extremely friendly and very professional. I wouldn't change a thing.
Easy to work with.
The people are very polite and do a great job on getting you good rates. I had a problem with one insurance company and they went to bat for me and also helped me find a better company that suited me. I've been with them a year and plan to stay.
Friendly and helpful.
Picked up quotes given over the phone. Very nice, new-to-me office from where all they had been.
I've been using The Insurance Specialists for 20 years. They're the best!
They were very helpful, and reasonably priced quotes.
They insured me quick easy and cheap.
Always helpful for best rates.
Great rates!! Very happy with the service they provide!
(Translated by Google)
They treated me quickly and kindly
Me atendieron rápido y amablemente
Great service. Nicole is the nicest lady you will ever meet!
I have done business with these people for 3 generations. They have done nothing but take care of all my insurance needs. Promptly. Effectively. & at a very competitive cost. I recommend Nicole & the entire staff at Insurance Specialists for ANY & ALL insurance needs. Kenny McCarl, Des Moines IA.
Had an amazing experience with them, super friendly and gave me the best quote/policy that I could find! Thank you!
Great customer service. Nicole and Isabel were fabulous!
I didn't think I would find insurance for so cheap. And people so friendly I really scored picking them. And feel blessed great place and great prices.
I can’t say I find cheaper insurance rates than at The Insurance Specialists! Cindy always answers my questions and offers me great advice!
I received a really good service from Isabel, she know how treat me like a customers. I like the way that she can help me in English or Spanish, because sometimes I need to hear some details in Spanish. I hope Isabel can be there always for us.
Justin and everyone at this office is always so helpful.
Thanks Nicole for outstanding service you provided.
Recommends The Insurance Specialists Inc
Justin Oliver was fantastic. He was very polite, courteous and helpful. He explained every thing and answered any questions I had.
Always very helpful and knowledgeable! I will always bring my business to Justin!
Been with insurance specialist for over 10 years this company treats you like family right when you enter the door would recommend them to anyone if you want good experience and great customer service this is the one stop shop.
Justin and Nicole are awesome, intelligent and polite. They know what they are doing and they do it!! Best brokers I ever had. There a great team with great pricing. They are the specialists.
It’s Awesome and easy, anytime you need insurance!
Great service and nice people...very helpful! Went above and beyond to assure I was insured.