Excellent4.8292 reviews
 
4.8
 
Excellent292 reviews
 
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 Posted on Google  
 
  
 
 
 Shanean Yaw 
 
August 21, 2026
 
 
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Nicole was awesome!!! Totally recommend!
  
 
 
 
 
 
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 kenneth ary 
 
August 12, 2026
 
 
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Nicole was very polite and professional and saved me money.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Christina Smith 
 
July 22, 2026
 
 
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Isabelle assisted me today with lower my premium amount and saved me 142.00 a month.  She was pleasant and very interested in getting the resolution I was looking for.  Thank you Isabele!!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Nathan Grasmick 
 
June 27, 2026
 
 
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I was having trouble finding commercial full coverage for my Sprinter van, and Nicole had no problem getting me set up for way cheaper then I was paying previously. Also super friendly, bilingual, clean, and handicapped accessible.
  
 
 
 
 
 
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 Alejandro Estevez 
 
June 19, 2026
 
 
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Very helpful and supportive, process was seamless, offering additional advice and guidance through the process. Highly recommend
  
 
 
 
 
 
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 Bryan smith 
 
April 10, 2026
 
 
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I currently am a satisfied customer previously left a bad review 2018 but fast forward 8 years and I needed help again and the insurance specialist  were more than happy to help again  thanks Cindy and Isabel for being there for me in time of need please forgive me Thanks again for all your help
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ntagawa Alex 
 
April 7, 2026
 
 
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Nicole was so helpful and assisted me with getting a great quote and I saved a lot of money. Very nice place.
  
 
 
 
 
 
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 Estefany 
 
April 2, 2026
 
 
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Nicole is the number one person you need to go if your looking to save money. She was very nice and friendly, i loved her energy so much.
  
 
 
 
 
 
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 Thomas Becker 
 
April 2, 2026
 
 
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Very friendly and Cindy helped with everything quick .. even went out of her way to make sure i was satisfied with everything!!
  
 
 
 
 
 
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 Grisel Juarez 
 
March 28, 2026
 
 
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Nicole provided exceptional service from start to finish. She was professional, knowledgeable, and took the time to clearly explain all my options so I could make the best decision. She made the entire process smooth and stress-free. I truly felt like she had my best interests in mind. I highly recommend Nicole to anyone looking for a reliable and trustworthy professional!
  
 
 
 
 
 
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 Bambii Freeman 
 
March 26, 2026
 
 
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Great experience ! Cindy helped me and quickly. She was sweet and amazing. Thank you !☺️
  
 
 
 
 
 
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 Christopher Palencia 
 
March 6, 2026
 
 
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I had a great experience with Cindy that works at insurance specialists. She’s very nice and professional and finds the best rates for your car insurance needs. Highly recommend
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Angel Mejia 
 
February 20, 2026
 
 
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Nicole Anania helped us a lot and was super kind to us.
  
 
 
 
 
 
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 Adam Clark 
 
February 12, 2026
 
 
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What a joke. This company keeps calling a business line. I’ve blocked 3 numbers and the company keeps calling me. Going to corporate to file a complaint now. Dan is the rep that keeps calling - unprofessional
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kelsey Cross 
 
December 19, 2025
 
 
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Great service. Sweetheart Isabel V was! Got me in and out quick
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Angel Muñiz 
 
December 10, 2025
 
 
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They are very professional and friendly. They are attentive, helpful and have always helped me, guiding me and offering the best insurance options. Thank you all.

(Translated by Google, see original)
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ashton Siddall 
 
November 12, 2025
 
 
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Cindy and Isabel were very kind to me over the phone and helped me out with what I needed, good pricing for what I needed as well. Thank you guys!
  
 
 
 
 
 
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 Galdina Cruz Dominguez 
 
November 12, 2025
 
 
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Fast and efficient

(Translated by Google, see original)
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jose Nava 
 
November 11, 2025
 
 
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Cindy helped me; she was very kind. The service is excellent and the prices are good. I like that they now have later hours; it helps me with my work. Thank you, Cindy.

(Translated by Google, see original)
  
 
 
 
 
 
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 Cianna Nelson 
 
November 5, 2025
 
 
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This is one awesome team In the fact that they help you in any way they can because you know times get hard. They try their best to do what they can and there’s not a lot of insurance places that care too much. I appreciate the help I Was given . And more information on my coverage.
  
 
 
 
 
 
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 Lee'am Fhert Domínguez D'Falanlly 
 
October 22, 2025
 
 
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I had a very pleasant service and above all they responded very quickly, thank you very much Cindy

(Translated by Google, see original)
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Bailee Wieden 
 
October 16, 2025
 
 
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Cindy was amazing. So sweet and helpful. I appreciate your help and patience!
  
 
 
 
 
 
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 Evie 
 
October 15, 2025
 
 
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Cindy was very helpful and answer my questions, she explain very well and she was very polite. She made it so easy for me.
  
 
 
 
 
 
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 Kris Lamboo 
 
September 17, 2025
 
 
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Cindy. Was very nice. Helped me through this bad time. On low prices  and I give tjis company 100 points on many ways here. Thank u thank u. Cindy. Have a great day.
  
 
 
 
 
 
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 Cheyenne Weesner 
 
September 12, 2025
 
 
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Great customer service! Very helpful.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Nick Bass 
 
September 11, 2025
 
 
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Cindy was awesome to work with. Every time I have contacted them I have received stellar customer service and friendly also which goes a long way with me. Top notch! They are my go to insurance place now.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Liliam Mercado 
 
August 28, 2025
 
 
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Very good service

(Translated by Google, see original)
  
 
 
 
 
 
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 Anthony Six 
 
August 22, 2025
 
 
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Very quick and efficient. Five stars all day long!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Marcus Mccarl 
 
August 9, 2025
 
 
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Nicole was extremely helpful and patient I could not have asked for better help. She helped walk me through every step and was extremely kind and reassuring. I will stay a customer for a long time and will insure all my future vehicles with them.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Emanuel Malual 
 
August 8, 2025
 
 
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Cindy is very kind and nice and was able to help me out with everything I needed.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Tiffany Garcia 
 
August 8, 2025
 
 
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Fast, friendly and great customer service from Nicole!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Josh Barron 
 
July 7, 2025
 
 
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I was shopping around for a new auto policy and Nicole made everything a breeze, and found me a great deal!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Mark Gassmann 
 
June 4, 2025
 
 
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Applause for The Insurance Specialist! Cindy Meza was able to get us all set up and squared away with the auto insurance we needed
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lisette Metsalu 
 
May 30, 2025
 
 
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Customer service in Dairyland was just wonderful! People there are very service-minded, very professional and patient! They really take the time and put in the effort with you to make sure that you are heard and you get the best product. Thank you for your help!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Elma Gafford 
 
May 5, 2025
 
 
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The best! Nicole made my experience so fast and easy. Also got me a great price.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ali Travis 
 
May 2, 2025
 
 
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Cindy is the best! Professional, fun, easy to talk to, and very knowledgeable. I was so stressed about my auto insurance prices, and by the end of the call I was feeling calm and confident with my new (much better) options. Thank you!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Mel Jewell 
 
April 10, 2025
 
 
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I like customer service very friendly outgoing good experience also nicole is the best
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Dillon Krueger 
 
April 9, 2025
 
 
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Called uncertain about my insurance, to my surprise NICOLE answered, helping me find the cheapest insurance, and brightening my day! Professional and efficient, definitely recommend calling.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Brian McDowell 
 
March 4, 2025
 
 
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Very friendly and helpful in getting a policy started right away. Much appreciated.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Maricela 
 
February 28, 2025
 
 
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Called in looking to get a quote for car insurance and after speaking to Nicole, I felt very comfortable and just decided to get insurance with her. She was very honest from beginning to end and very helpful. Will definitely recommend.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lori Wilkens 
 
February 27, 2025
 
 
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My agent Nicole is top notch!  So pleasant and get things done quickly!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Hdj Djdj 
 
February 20, 2025
 
 
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Ive always had such a great experience with Nicole and have came here for many years i was recently greeted with poor and rude costumer service from a agent named isabell im not sure if you're leaving you're business in the hands of these new people but i want the friendly help i used to get back.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lonie M 
 
February 8, 2025
 
 
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I recently switched my home and auto insurance  coverage to Nicole Anania at The Insurance Specialists, Inc. in Des Moines. Nicole and her team have outstanding customer service, and she took the time to fully understand my home and auto insurance needs. I would highly recommend her business as she was able to provide very competitive rates and awesome customer service!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Scott Snyder 
 
February 8, 2025
 
 
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I’m so happy I decided to make the call. It was well worth it. Nicole was very helpful, courteous and professional.  If you’re looking for insurance, I highly recommend you give her a call and have the same pleasant experience as I did.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Stacey Shannon 
 
February 6, 2025
 
 
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I going through the Insurance Specialists for several years now. I like the fact that I talk to people and not automated. Their people are always helpful and courteous. I highly recommend them.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Fara ndoye 
 
February 4, 2025
 
 
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I walked in to get my insurance for this new car and Cindy made it so easy fast and simple! great service.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jerry Dunn II 
 
January 20, 2025
 
 
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Excellent and personalized customer service! I highly recommend using this service for your insurance needs.
  
 
 
 
 
 
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 MM Appliance 
 
January 16, 2025
 
 
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Thank you, Nicole for getting me coverage for my business!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Araboymo 
 
January 16, 2025
 
 
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I love the way things got handled by Cindy she is an amazing person and knows exactly what she’s doing and how to make people happy with the quotes they get
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 WENDY 
 
January 16, 2025
 
 
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They made it very simple to get affordable insurance over the phone. 😊
  
 
 
 
 
 
 
 
 
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